Using our website

Accessing our Website

When you visit our website, your browser will transmit certain data to our website server. This is necessary for technical services and to provide you with the requested information. To facilitate your access to the Website, the following data will be collected, briefly stored and used.

• IP address

• Date and time of access

• Time zone difference to Greenwich Mean Time (GMT)

• Content of request (specific site)s

• Access status/HTTP status codes

• Amount of data transferreds

• The Website requesteds

• Browser, language settings, browser version, software operating system and interfaces

In addition, to protect our legitimate interests and to comply with the China's laws and regulations on web log storage, we will store this data for a limited period of time so that we can initiate a tracking of personal data in the event of 1) actual or attempted unauthorized access to our servers or 2) request from relevant government authorities.

Setting of cookies

What are cookies?

This website uses so-called "cookies", which are small text files that are stored in the memory of your terminal via your browser. These files store certain information (e.g. your preferred language or website settings) which your browser may (depending on the cookie retention period) send back to us upon your next visit to our Website. We would like to use cookies to better understand your use of our website. This enables us to improve your future experience on our website. You can delete the cookies at any time using your browser or operating system software which has its own cookie cleaning function.

What cookies do we use?

We distinguish between two different categories of cookies: (1) functional cookies, without which the functionality of our website would be limited, and (2) optional cookies used for purposes such as website analysis. The following is a detailed description of the optional cookies we use:

When you visit any website, it may store or retrieve information on your browser, primarily in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect. The information usually does not directly identify you, but can give you a more personalized online experience.

Because we respect your privacy, you can choose not to allow certain types of cookies. You can view the different category titles to learn more and change your default settings. However, blocking certain types of cookies may impact your experience of the website and the services we are able to provide.

Subject to your consent

We only use above cookies with your consent. Upon your first access to our website, a banner will appear asking for your consent to set an optional cooky. If you agree, we will place a cookie on your computer and the banner will not appear again as long as the cookie is active. After expiration of the cookie's lifespan, or if you actively delete the cookie, the banner will reappear upon your next visit to our website and again ask for your consent.

How to set or disable cookies

You can of course visit our website and refuse to set any cookies. You can configure or completely disable cookies in your browser at any time. However, doing so may result in the limited functionality of our website or adversely affect the ease of use of our website. At any time, you can turn off selective cookies by using the corresponding rejection option in the list above.

Share/transfer data across borders

Sharing/transmitting data with other affiliated companies of Lianhe Aigen (cross-border transfer)

We are a group company headquartered in the People's Republic of China with overseas subsidiaries. We may share your personal data with other Lianhetech Group companies. If required by applicable laws, your personal data may be processed, accessed, or stored in countries/regions outside of your own country/region. In accordance with laws, regulations, and the requirements of regulatory authorities, we will inform you of the name, contact information, purpose of processing, processing methods, types of personal information involved, and the methods and procedures for exercising your legal rights with the overseas recipient through the agreement or product page, and obtain your separate consent, unless the consent of the individual is not required by law. We will also obtain your separate consent, except where personal consent is not required by law. We will take necessary measures such as signing agreements and conducting security audits to require overseas institutions to keep your personal information confidential.

We share information only when necessary and only for the purposes indicated in this statement. For any changes to the purpose of processing your personal information, your consent will be required.

The purpose of entrusting the processing of shared/transmitted data

For the purposes of data processing as described in this statement, we may use and share the data we collect with professional service contractors. These service contractors are strictly selected and supervised by us. We solemnly promise that we will comply with relevant provisions of laws and regulations on entrusted processing, and before sharing your information, we will conduct assessments in accordance with laws and regulations and ensure the security of your personal information by signing legal documents with service contractors and taking necessary security measures. According to the relevant entrustment agreement, service contractors can only process your personal information based on our instructions and strictly in accordance with our instructions.

We share information only when necessary and for the purposes indicated in this statement. If there are any changes to the purposes of processing your personal information, your separate consent will be required.

How we protect your personal data

We have adopted the necessary measures in accordance with the requirements of laws and administrative regulations (including but not limited to: formulating internal management systems and operating procedures, classifying and managing personal information, reasonably determining the operating authority for handling personal information, conducting regular safety education and training for employees, adopting security technical measures such as encryption and de-identification, and establishing contingency plans for personal information security incidents, etc.) to protect your personal data and prevent unauthorized access, public disclosure, use, tampering, damage or loss of data.

Your information will be stored on a data processor or server that acts on behalf of and is responsible to our company. We will take all reasonable measures to ensure that we do not collect irrelevant personal data. The collected personal information will be kept for the period necessary for the company's reasonable business service purposes and as long as required by laws, regulations or regulatory requirements. After the expiration, we will delete or anonymize the collected personal information unless otherwise agreed by you or allowed by the applicable laws,.

If we need to collect your sensitive personal information to achieve the purposes stated in this statement, we will obtain your consent separately.

How we deal with minors' personal information

If the minor's personal information is collected with the consent of the parents or other guardians of the minor under the age of 14, we will not use or disclose the personal information unless permitted by laws, agreed by the minor's parents or other guardians.

If it comes to our attention that the minor's personal information is collected without the consent of the minor's parents or other guardians, we will delete the personal information as soon as possible.

Information about your rights

According to applicable data privacy laws in principle you have the following rights:

• The right to know about your personal information we store about yous

• The right to request access to, copy and transfer of your personal informations

• The right to request correction, addition or restriction of processing of your personal informations

• The right to request the deletion of your personal information under following circumstances:s

• If our processing your personal data violates the law

• If we collect and use your personal information without your consent

• If our processing your personal information violates the agreements between you and us

• If we no longer provide products or services to you

• If our processing of your personal information breaches the agreement between you and us

• If we no longer provide products or services to you

• If the retention time is expired

• If you withdraw your consent to the processing of your personal data

• Other circumstances stipulated by laws and administrative regulations

• You may withdraw your consent to the collection, processing and use of your personal information at any time in the future. However, your decision to withdraw your consent will not affect the collection, use, processing and storage of your personal information before the consent is withdrawn. For further information please refer to the section above on processing of data based on your consent.

According to legal and regulatory requirements, we are unable to respond to your request under the following circumstances:

• Matters of national security

• Matters related to public safety, public health, major public interests

• In relation to criminal investigation, prosecutions and trials

• If you can demonstrate that you have abused your rights

• If the response to your request would seriously damage the legal rights of you or other individuals or organizations

If you want to exercise your rights, please address your request to the contact indicated below.

Contact

If you have any questions about privacy, questions about this statement, or any related complaints or comments, please contact our privacy protection personnel by sending email at info@lianhe-aigen.com, and we will respond within 15 working days.

Revision of Privacy Statement

We may update our privacy statement from time to time. Updates to our privacy statement will be posted on our website. Any revisions will be effective immediately upon posting. Therefore, we recommend that you regularly visit our website (www.lianhe-aigen.com) to learn about possible updates.

Date of Issuance/Implementation of Privacy Statement: June 6, 2024

Date of Latest Version Update: June 6, 2024